If printing isn't working in GP please try the below steps.

  1. Please log into the terminal server you normally use (The icons on your desktop for SVR-TERM4 or SVR-TERM5).
  2. Please log into GP.
  3. Once logged in, click on the GP menu in the Upper right
  4. Select Printer Setup. A window appears.
  5. Use the Name drop down to choose the TS Print Printer.


Did you get stuck on step 2?

GP can be accessed from an icon on your desktop or the start menu. If there is no icon on your desktop, click: Start > All Programs > Scroll Down > Select Microsoft Dynamics > GP 2010 > GP

Or, click: Start > and type "GP" in the run field and select GP

 

"Hey! I did the above so what next?"
Once you do the above, you should be able to print remotely.

 

How does it work? 

Once you print, the TS Print Printer will find your local printer that is either attached to your PC or in your office.
A few moments after you print a window will appear with the printers in your office or at your desk. Simply select the one you want and hit OK.

Should you run into any issues or have concerns please let us know and we will remote in and assist you.